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Google Adwords payment error: An unexpected error has occurred. Please try again later. [OR-CAC-02]

If you have reached here, consider yourself lucky. Because nowhere you will find such a precise and detailed article regarding solving this error.

The error that you might see while trying to do the payment is as follows:

An unexpected error has occurred. Please try again later. [OR-CAC-02]

Google Payments error An unexpected error has occurred. Please try again later. [OR-CAC-02]


Google Adsense error unexpected error
In this article, I will be explaining in detail how you can fix [OR-CAC-02] error. Google will show this error due to various reasons. Once you get such error, it is a tiresome work to find out what exactly is causing this error to prompt. Even if you contact Google Adwords support team, they will say that the error is not from the server side rather it is due to network or browser cache issue. As the Billing team of Google Adwords will not enter any details for you on your behalf and make the payments for you. It's completely your headache to somehow solve this issue. So here are a few possible solutions that could resolve your error.

1) Check whether the Google payment account is verified or not

The first possibility for you to get this error is due to the unverified Google Payments account. To check whether your Google Payments account is verified or not, go to your Google account profile https://myaccount.google.com and click on 'Payments & subscriptions' option in the left or directly click on https://myaccount.google.com/payments-and-subscriptions. Now on this page, in 'Payment methods', section click on 'Manage Payments methods'. Now it will take you to the 'Google payments center' page. Now if your account is not verified, you will get an error in that page saying that:

Your payments profile is currently suspended. Your payments profile is currently suspended because some information on your account couldn't be verified

or/and

AdSense pub-xxxxxxxxxxxxxxx: You're currently unable to receive payouts because there's a hold on your payments account.

AdSense pub-: You're currently unable to receive payouts because there's a hold on your payments account.
Now, if you are seeing this message, then it means your account is not verified. To verify your Google Payments account, click on 'learn more' or go to this link https://support.google.com/pay/contact/account_verification. Here once you complete the verification form, after 24 to 48 hours, an executive from Google will check and verify your account. After this, you will be able to do purchases in any of the Google products.

2) Try adding a payment method

The next method is that you can try adding the Payment details in Google Account profile or you can directly go to this link https://payments.google.com/payments/home#paymentMethods. Once you update the payment details, try purchasing any of the Google products.

3) Update Chrome

If the above methods did not work, then try updating your Google Chrome browser, and then try purchasing any Google products.

4) Clear browser cache and cookies

If none of the above-mentioned methods works, then clear all the browser history, cache, and cookies and then try to do the purchase.

Hope this article helps you. If you are still getting the error, comment your issue below.

18 comments:

  1. An unexpected error has occurred. Please try again later. [OR-CAC-01]
    this type of error come when we do payment

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  7. actually what it is is. them suspending your account because the damn name ( which who wants their real name out there?)so had to verify with DL.

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  9. Dude... what the hell. I have been struggling with suspended accounts and google AdWords etc. How in the hell do you add google pay as payment option?? I ONLY have credit/debit card and bank account. What country are you in? How are you able to have this as an option. It would mean so much to me if you would reply. thx

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